If something’s broken today,
we can still help.
Our plans have a waiting period and don’t cover a fault that’s already there, so if something is broken right now, a one-off repair is the way to go. You don’t need a plan to book one.
Monday to Friday, 9am to 6pm
Before you book
We’ll tell you if it isn’t worth fixing
Some repairs cost more than the machine is worth. You’ll get that answer on the phone, before an engineer is booked and before you’ve paid anything.
Tell us the make, model and fault
The model number is usually on a sticker inside the door or around the back. With that and a description of what it’s doing, we can normally narrow it down before anyone travels.
You get a price before the visit
You’ll know what the callout covers and the likely parts cost for the fault we’re expecting. If the diagnosis changes on site, you’re told before any work starts.
We repair it, or tell you honestly
Engineers carry the parts that fail most often. If a repair isn’t worth it – an eleven-year-old machine needing a £300 board, say – we’ll tell you rather than take your money.
Send the details
Tell us what’s wrong
Four questions, and that’s all we need to come back to you with a price. There’s no account to create, and we don’t pass your details to anyone for marketing.
Already on a plan? You can use this form too. Just say so when you tell us what it’s doing: there’s nothing to pay for a covered repair.
- We reply with a price for the visit
- No callout charged for advice over the phone
- We say when a repair isn’t worth doing
Reviews
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Repairs by appliance