Appliance cover
Vacuum cleaner cover
The suction goes, and it starts pushing dirt around instead of lifting it.
Vacuums are the cheapest thing on this list to fix and the easiest to write off too early. Motors and brush bars are usually worth replacing on a decent machine.
- From
- £9.99 /mo
- Common faults
- 5
- Typical repair
- £45–£195
What actually goes wrong
The parts that fail, and what they cost.
Typical UK parts-and-labour figures for a single repair. On a plan, every one of these is already covered. Off one, it’s the bill.
Suction motor
Loud, hot, and barely lifting anything.
£110–£195
Battery pack (cordless)
Four minutes of run time from a full charge.
£90–£170
Brush bar & motor
Roller stopped turning on carpet.
£70–£130
Control board
Cuts out, or won't power on at all.
£80–£150
Hose assembly
Split hose, suction lost at the handle.
£45–£90
Figures are typical, not a quote. Your plan covers the repair whatever the fault turns out to be.
Cover it from £9.99 a monthBuild a plan
Add your vacuum cleaner to a plan.
Your vacuum cleaner is already in the picker. Add anything else you want covered and the price adds up on the screen, and each extra appliance costs a little less than the one before.
What do you want covered?
Tap all that apply.
One appliance · cancel anytime
No card needed to see your price. Nobody calls you.
What the plan does
What cover actually gets you.
Unlimited callouts
Report as many separate faults as you need to during your plan year. There's no cap on how many times you can call us out.
Parts and labour together
One monthly figure covers the engineer's time and the parts they fit. You don't get a second bill after the visit.
Replacement if it can't be repaired
If our engineer decides your appliance can't be economically repaired, we replace it rather than leaving you with a dead machine.
Mechanical and electrical breakdown
Both sides of a failure are covered: the moving parts that wear out and the electronics that stop talking to them.
A UK helpdesk
You speak to someone in the UK who can see your plan and book the engineer on the same call.
Discounts when you upgrade
If you decide to replace an appliance yourself rather than repair it, we'll put our trade discount towards the new one.
Before you buy
What vacuum cleanercover won’t do.
The same exclusions apply to every appliance, and you shouldn’t have to go looking for them, so here they are.
Anything that breaks in your first 60 days
Each appliance has a 60-day waiting period from the day it's added to your plan before you can book a repair on it, and a breakdown in that window isn't covered. It stops people signing up with a machine that's already broken, which is what keeps the price where it is. If something fails during those 60 days, call us anyway, and we'll quote you for a one-off repair at our normal rate. This is separate from your 14-day right to cancel.
A fault that was already there
If the appliance was faulty, noisy, leaking or intermittent before you took cover out, that fault isn't covered. Cover is for things that go wrong after you're on the plan, not things that already have.
Scratches, dents and marks
Cosmetic damage isn't covered. If the door is scuffed but the machine works, that's not a breakdown. Handles, trims and fascias are only covered when the appliance won't function without them.
Accidental damage and misuse
Dropping it, overloading it, running it without water, putting the wrong thing through it. If the failure was caused rather than worn, it isn't a breakdown.
Bad installation
Transit bolts left in, no earth, an unvented dryer in a sealed cupboard, a waste pipe plumbed uphill. If the appliance failed because of how it was fitted, that's a job for whoever fitted it.
Consumables and routine maintenance
Filters, bags, belts on vacuum brush bars, bulbs, shelves, seals you're meant to wipe, descaling, cleaning a blocked pump of coins and hair grips. Wear items and upkeep are yours.
Also covered